✔ During the issuing process, the baggage allowance is shown in the fare conditions. Please note: each flight may have a different baggage allowance.
✔ If you have purchased a ticket with baggage enabled in the fare, the baggage allowance will be indicated on your itinerary receipt after purchase.
If the baggage allowance is labeled 1PC, 2PC, etc.. — This is the number of baggage seats per person, and the weight of each suitcase should not exceed 23 kg, according to international standards.
We recommend checking the parameters of carry-on baggage on the website of the airline that operates your flight: both weight and maximum dimensions are indicated there.
✔ If you select and pay for additional baggage during or after issuing an order on Kupi.com, it will be indicated as part of the order in your Account.
✔ If you added excess baggage to your ticket with the help of our specialist (via email or online chat), you can also use the carrier’s website to check our actions.
On the airline’s website, open the Manage Bookings section (also called My Bookings, My Reservations, etc.), enter the booking number from your itinerary receipt and other requested information. Often the passenger’s last name is required: please note that first name and middle name are not required for booking search.
When the order composition opens, you will be able to see all paid additional services of the airline, including added baggage.